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Department of Public Works

Hale Street
Norwich, NY 13815
Superintendent: Edward Pepe
Assistant Superintendent: VACANT
Phone: 607-334-1240
Filter Plant: 607-334-1251
Wastewater Treatment Plant: 607-334-1252
Billing (Water & Sewer Bills): 607-334-1250
Hours: Monday – Friday 7:00 a.m. – 3:00 p.m.

Norwich prides itself on well-maintained and safe streets. The Department of Public Works provides our residents with some of the best streets in the region, with upkeep, improvements, and more. The department also maintains the municipal water system, offering low-cost water and sewer services for area residents.

Engineering services for City projects are also handled through this department.

Department of Public Works Divisions


  • Vehicle & Equipment Maintenance
  • Street Maintenance & repair
  • Snow & Ice Removal
  • Street Cleaning
  • Tree & Stump Removal (Municipal only)
  • Flood Control
  • Street Lighting


  • Maintenance & Repair all city parks
  • City Pool Operation Repair & Maintenance
  • Snow Removal Park Walkways & Parking Lots
  • Ice & Roller Rink Maintenance & Repair

Storm Sewers

  • Maintenance, Repair & Replacement
  • Catch Basin Cleaning, Repair & Replacement


  • Filter Plant Operation (Includes Wells)
  • Meter Reading, Meter Replacement
  • Customer Service Questions, Help
  • Distribution Operation Maintenance & Repair
  • Laboratory Analysis
  • Water Booster Station Operation (6 stations)
  • Water Storage Tank Operation, Maintenance & Repair

Sanitary Sewers

  • Wastewater Treatment Plant Operation
  • Sanitary Sewers Repair, Clean & Replacement
  • Customer Service Questions, Help
  • Operate, Maintain & Repair 6 Lift Stations
  • Laboratory Analysis
  • Coordination with State & Federal Regulatory Agencies

Municipal Buildings

  • Maintain, Clean Repair all City Buildings


  • Street Recycle Program
  • Utilities Contracts All City Buildings (Electric, Natural Gas)
  • Right-of-Ways, Easements
  • Issue Street Cutting Permits
  • Review Plans as they relate To City Operations
  • Project Estimating For City Projects
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